Warranty

Our commitment to our clients

Before purchasing any of our MS Excel based programs please be sure to review the online demo’s so that you know exactly what the software is for and exactly what the software does.

Due to the abusive actions of persons purchasing software and then requesting money back without physically removing said software from their storage devices we reserve our right to withhold our 14 day money back guarantee. Unless the purchaser can prove beyond doubt that the software has been removed from their storage device

In general terms we are not selling a physical product since the product is of a downloadable digital nature. However, in the case that a client should require the software on CD we guarantee that the product is in working order at the time of purchase. In the case of a defective CD, the product will be replaced under the terms of our licensing agreement with the end user.

Delivery and shipping

If you order software on CD, the shipping time by regular mail service for Europe is usually 7 days and for the US approximately 10 days. Shipments to the Far East will be approximately 12 days. If you opt for shipment by courier we will forward the tracking number to you by email. Courier delivery times are usually 2 working days to Europe and 3 working days to the US.


 

PROGRAM END USER SITE LICENSE AGREEMENT

Drillingsoftware LLC (Licensor)

grants to  _______the end user________ (Licensee),

and Licensee accepts, a license to use the licensed program in accordance with the terms and conditions contained in this  agreement.

1.0  DEFINITIONS

1.1  “Licensed program” means the object code version of the program listed in Exhibit 1 and related program user documentation.  No rights to the source code versions of the licensed program are granted by this license.

1.2  “Object code” means any instruction or set of instructions in machine readable form.

1.3  “”User documentation”” means any standard manua”               ls or other related materials used

for user instruction or reference in use of the licensed program.

1.4  “Use” means copying of any portion of the licensed program from a storage unit or media into the designated equipment and execution of the licensed program on the equipment.

2.0  LICENSE GRANT

2.1  Licensee is granted a nontransferable, nonexclusive right to use the number of copies of the licensed program indicated on Exhibit 1 for Licensee’s internal use.  Licensor will deliver one copy of the licensed program to Licensee.  Licensee may make additional copies                of the licensed program, up to the number of copies licensed herein, provided that each copy of the program contains Licensor’s copyright notice and any other        proprietary legends, including legends under the Federal Acquisition Regulations (FAR), if any, contained on the delivered copy.

2.2  Each copy of the licensed program provided under this license may be used on only one computer at any one time.

2.3  Licensee shall not use, copy, rent, lease, sell, modify, decompile, disassemble, otherwise reverse engineer, or transfer the licensed program except as provided in this agreement.  Any such unauthorized use shall result in immediate and automatic termination of this license.

3.0  TERMS

3.1  This license is effective until terminated. Licensee may terminate it at any time by destroying the licensed program and all copies of it and notifying the Licensor in writing. This license will also terminate as otherwise provided in this agreement.  On termination, Licensee shall return all materials not destroyed to Licensor together with a written verification that the remaining materials have been destroyed.

4.0  PAYMENT

4.1  The fee for a single copy of this license is set forth in Exhibit 1, payable as set forth.

5.0  CONFIDENTIALITY AND PROPRIETARY RIGHTS

5.1  The licensed program is licensed, not sold. Nothing in this agreement shall be construed as conveying title in the licensed program to Licensee.

5.2  Licensee understands and agrees that the licensed program and all documentation related thereto constitute the valuable properties and trade secrets of Licensor, owner of the copyright to the licensed program, embodying substantial creative efforts                which are secret, confidential, and not generally known by the public, and which secure to Licensor a competitive advantage.

5.3  Licensee agrees during the term of this license, and thereafter, to hold the licensed program, including any copies thereof and any documentation related thereto, in strict confidence and to not permit any person or entity to obtain access to it except as required for Licensee’s own internal use hereunder.

5.4  Licensee shall inform Licensor promptly and in writing of any actual or suspected unauthorised use or disclosure of the licensed programs or documentation related thereto.

5.5  The obligations under this paragraph shall survive the termination or rescission of this agreement.

6.0  LIMITED WARRANTY

6.1  Licensor warrants that for a period of thirty days from the date of delivery of the licensed program the program, if unmodified by the Licensee, will perform in substantial conformity with the user documentation.  Licensor does not warrant that the licensed program is free from coding errors.  Any program problems reported to Licensor during the warranty period and determined by the Licensor to             be actual coding errors                will be corrected by Licensor within a reasonable time.  Any modifications to the licensed program shall thereafter be licensed AS IS.

6.2  The above warranty does not apply to the extent that any failure of the licensed program to perform as warranted is caused by the licensed program being (1) not used in accordance with the user documentation, or (2) modified by any person other than authorised Licensor personnel.

6.3  Within twenty-five days after delivery of the first copy of the licensed program, Licensee shall perform such tests as it deems necessary to determine that the licensed program operates substantially in conformity with the user documentation.  If during such tests Licensee determines that the licensed program does not so perform after following the error procedures described in the user documentation, Licensee shall immediately notify Licensor, setting forth the defects noted with    the specificity requested by Licensor. Upon notification of reported defects, Licensor shall have a reasonable time to determine if actual coding errors exist and, if so, to remedy those errors.  Within ten           days        after “redelivery, Licensee shall retest the program and report any other problems encountered. Unless Licensee notifies Licensor of defects encountered within the twenty-five day test period, the licensed program shall be deemed to have been accepted.

6.4  LICENSOR MAKES AND LICENSEE RECEIVES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7.0  LIMITATION OF LIABILITY

7.1  The total liability of Licensor or its suppliers for any claim or damage arising out of the use of the licensed program or otherwise related to this license shall be limited to direct damages which shall not exceed the license fee (as indicated  under Exhibit 1) which have been paid by Licensee to Licensor for the specific client project which is the subject of such claim or damage.

7.2  IN NO EVENT SHALL LICENSOR OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OF THE LICENSED PROGRAM OR RELATED TO THIS LICENSE.

8.0  TERMINATION.  THIS LICENSE MAY BE TERMINATED BY LICENSOR IF:

8.1  Licensee fails to comply with any material term or condition of this agreement and Licensee fails to cure such failure within fifteen days after notices of such failure by Licensor; and

8.2  Licensee’s normal business operations are disrupted or discontinued for more than thirty days by reason of insolvency, bankruptcy, receivership, or business termination.

9.0  GENERAL TERMS

9.1  Neither this agreement nor any rights or obligations hereunder shall be assigned or otherwise transferred by Licensee without prior written consent of Licensor, which consent will not be unreasonably withheld.  Licensor may assign this agreement entirely in its discretion upon the express written assumption of the obligations hereunder by the assignee.

9.2  This agreement shall be interpreted and enforced in accordance with and shall be governed by the laws applicable to contracts between residents.  No suit for enforcement of or for a declaration of rights between the parties to this agreement shall be commenced in any court of Law.

9.3  Any controversy or claim arising out of or relating to this agreement or the breach thereof shall be settled by arbitration in accordance with the commercial rules of Malta, using an arbitrator with knowledge of computers and software related to the oil industry, and judgement upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  No arbitration or other action arising out of any claimed breach of this agreement or transactions under this agreement may be demanded by either party             more than one year after the cause of action accrued. The prevailing party in any such action related to or arising under this agreement shall be entitled to reasonable attorneys’ fees.

9.4  This agreement and its exhibits contain the entire agreement between the parties hereto, superseding all previous agreements, representations, understandings and negotiations.  This agreement may not be amended other than by writing signed by an authorised representative of the parties.

9.5  In any terms or provisions of this agreement shall be found to be illegal or unenforceable then, notwithstanding, this agreement shall remain in full force             and effect and such term or provision shall be deemed stricken.

9.6  No amendment of this agreement shall be effective unless it is in writing and signed by duly authorised representatives or both parties. No term or provision hereof shall be deemed waived and no breach excused unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented.  Any consent by any party to or waiver of a breach by the other, whether express or implied, shall not constitute a consent to, waiver of or excuse for any other, different or subsequent breach.

EXHIBIT 1

Licensed Programme/s

LICENSED PROGRAM

“Any program from Drillingsoftware”

“NUMBER OF COPIES          One

LICENSE FEE PAYABLE

$1 USD Included in software price

Acceptance electronically signed by purchaser ___YES___