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Our commitment to our clients

Before purchasing any of our MS Excel based programs please be sure to review the online demo's so that you know exactly what the software is for and exactly what the software does.

Due to the abusive actions of persons purchasing software and then requesting money back without physicaly removing said software from their storage devices we reserve our right to withhold our 7 day money back guarantee. Unless the purchaser can prove beyond doubt that the software has been removed from their storage device

In general terms we are not selling a physical product since the product is of a downloadable digital nature. However, in the case that a client should require the software on CD we guarantee that the product is in working order at the time of purchase. In the case of a defective CD, the product will be replaced under the terms of our licensing agreement with the end user.

Any customised program that have a company logo installed in the program is not returnable

Delivery and shipping

If you order software on CD, the shipping time by regular mail service for Europe is usually 7 days and for the US approximately 10 days. Shipments to the Far East will be approximately 12 days. If you opt for shipment by courier we will forward the tracking number to you by email. Courier delivery times are usually 2 working days to Europe and 3 working days to the US.

Please view the agreement in the box below.

Extract from our user licence agreement. This licence and the details herein are included within the software

 


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Updated16/02/06 12:54:18